All Mixtron water powered dosing units are covered by a unconditional 12 month warranty for wear and tear on consumable parts. Units damaged by incorrect installation or accidental damage are not covered under this warranty. If your Mixtron unit becomes faulty, inside or outside of warranty, our in-house Service Engineers are on hand to repair your unit.
How it works:
- Please contact us on 0114 553 5596 if you think your unit may need to be repaired, we can troubleshoot most issues over the phone.
- If your unit does need to be repaired, please package it securely and return to our offices; PROCARE Fluid Management Ltd, 32 Atlas Way, Sheffield, S4 7QQ.
- Once we have received your unit, we will assess the parts required and inform you of any costs before any repairs commence.
- Once repairs are approved, units are usually dispatched back to you within 48 hours.